Monday, December 10, 2018
What Are These Thingsvideo

So, What Are These Things Called “Soft Skills”?

So, What Are These Things Called “Soft Skills”? Soft Skills’ is a catch-all term referring to various behaviors that help people work and socialize well...
Should Managers Be Required to Take Courses in Hiring and Firing

Should Managers Be Required to Take Courses in Hiring and Firing?...

Over the past week, I have had two clients tell me some pretty disturbing stories about experiences they have had with managers from two...
De-bugging the Soft Skill of Problem-Solving

De-bugging the Soft Skill of Problem-Solving

Was Problem-Solving on your list of soft skills? I can’t say that it was originally on mine. Why is that? I think that we...
When Beanbag Chairs and Foosball Tables Aren’t Enough

Hi-Tech: When Beanbag Chairs and Foosball Tables Aren’t Enough

I read a great post a week or so ago titled “Adaptability: The Key Leadership Trait in the Digital Transformation” by Daniel Newman. Reading...
Fighting What You Control and What You Don’t Control

Fighting What You Control and What You Don’t Control

Over the past few weeks, in a significant number of discussions with a variety of people, the concept of “What do you control and...
Why Teambuilding is an Important Soft Skill in Hi-Tech

Why Teambuilding is an Important Soft Skill in Hi-Tech

Talent wins games, but teamwork and intelligence win championships. - Michael Jordan   John Adair defined “team” as “a group in which the individuals share a...
Is Professionalism a Soft Skill

Is Professionalism a Soft Skill? A Hi-Tech Perspective

"Soft Skills, or the ability to manage soft issues, is a challenge for modern leaders to master" - Aly Moreno As I wrote last week,...
Research into the Social (Soft) Skills of Hi-Tech Workers

Research into the Social (Soft) Skills of Hi-Tech Workers

Over the past few months I have been shifting my attention to the Hi-Tech industry. I have this sense that there is a need...
When to Tell the Boss and When to Keep it to Yourself

To Tattle or Not to Tattle: When to Tell the Boss...

To tattle or not to tattle, that is the question my friends. When you see a co-worker making errors, how do you handle it?  Ignore...
Hi-Tech Hiring

Hi-Tech Hiring: Where do Soft Skills Fit?

Last week I wrote about how the Hi-Tech industry is feeling the pinch from workers lacking basic soft skills. A recent article published in...
video

Video Case Study:  David – Blogging to Success

   David had been a coach for just over three years when we first connected, and like many coaches, his practice was experiencing many ups...
video

Video Case Study: Terryl – A Shift In Behaviour Creates Leadership.

Terryl is a senior leader for a rural utilities co-op.  He has 19 direct reports made up of managers, journeyman linemen, mechanics and engineers....
video

Video Case Study: Teri – Respect | Sales | Confidence

When I first began working with Teri she was a sales representative in the security industry. One of her challenges was with assertiveness: “I...
Seeing the Other Side – Influence and Persuation

Seeing the Other Side – Influence and Persuation

In a recent coaching conversation, a client mentioned that he always feels like he is second guessing his actions. He wondered why he was...
Interpersonal Communications: It’s Not What You Say, It’s How You Say It

Interpersonal Communications: It’s Not What You Say, It’s How You Say...

 “Fluency in non-verbal communication can be as powerful a tool as masterful negotiating techniques or expert salesmanship” – Joe Navarro Have you ever experienced a...
Communicating with Power

Interpersonal Skills: Communicating with Power

This is the third post in a series focusing on the interpersonal skill of communications In the initial post I discussed how communication is the...
No One Needs to Know How Awful They Are

No One Needs to Know How Awful They Are

Have you ever worked for a terrible communicator? Perhaps you have a family member who routinely criticizes everyone. There’s nothing like the dysfunctions of others to...
The Coaching Profession – A Responsibility to be Professional

The Coaching Profession – A Responsibility to be Professional

The world of coaching is constantly changing and growing. Although there is still some confusion out there about what coaching is really all about,...
Change Begins With a Leadership Decision

Change Begins With a Leadership Decision

Every change begins with a leadership decision. Making the decision to institute change is not always easy. Change can be precipitated by economics, market...
change

Are You Prepared for Change

Change is constant and occurs whether we like it or not. Understanding its components on a personal level can help us translate that understanding...
Claim Your Slivers of Space

The Circle and Foundation of Success

Behind every successful person, there are many lessons learned... and for every lesson learned, there is a lot of trying, falling, getting up, and...
Creating Space for Change: A little bit goes a long way

Creating Space for Change: A little bit goes a long way

The difference between the best and the worst, between success and failure, between mediocrity and excellence, is often very small — witness how tight...
Leaders Build Leaders

Leaders Build Leaders

Leadership is... Building Leaders Over the past couple of years I have been writing a series of blogs on what it means to be a...
Do We Need Followers To Be a Leader?

Do We Need Followers To Be a Leader?

Do we need followers to be a leader? How do we position ourselves as a leader in any given context? Over the past couple of...

Should You Keep Your Boss from Making a Mistake?

What would you do if you knew your boss was making a bad decision?  We’ve all been there.  How did you respond?  Do you...
So What Stops Them From Succeeding

So What Stops Them From Succeeding?

Neville Guant wrote a comment to my last blog post asking the question, “...all your readers and mine ... know it already. So what...
What is your niche

What is your niche?

One of the advantages of being an independent coach is that I get to connect with other coaches around the world, usually using either...
Your Spouse and Your Boss Agree, You’re a Bad Communicator

Your Spouse and Your Boss Agree, You’re a Bad Communicator

Bill was frustrated; his boss just didn’t get it. Bill thought his boss expected too much. In my conversation with Bill he said, “My...
The Big Mistake People Make About Money

The Big Mistake People Make About Money

Is money the root of all evil?  I don’t believe so.  Yet many of us live with a weird dichotomy when it comes to...
The Leader as Coach

The Leader as Coach

This week, as was the case last week, my post is triggered by a comment from one of the students in the class I...
How Employee Cross-Training Can Benefit Your Business

How Employee Cross-Training Can Benefit Your Business

Employers should do their best to maximize the investment that they make in each of their workers. One way to do this is to...
What’s That Knocking at the Door?

What’s That Knocking at the Door?

When I started writing this blog in 2014, my initial intent was to write about my journey as I started my own business as...
Why Your Best Employees Are Quitting Before They Start

Why Your Best Employees Are Quitting Before They Start

Is your interview process driving the best people away? The days of the all-powerful employer sitting back while the candidate tries to impress them...
What is the Meaning of Life?

What is the Meaning of Life?

It’s the age-old question, but what if I told you, the answer was two short words?  Now it’s not wine and cheese, nor is...
Networking – Growing Your Business in 2017 and Beyond

Networking – Growing Your Business in 2017 and Beyond

Vince Lombardi, the well known and loved US football coach, is known, among other things, for his famous speech, “What It Takes to Be...
Leadership is a Continuous Journey

Leadership is a Continuous Journey

Leadership is a continuous journey — we should never stop learning. One of the most effective ways of learning and growing, according to Kouzes...
Underwhelm Yourself

Underwhelm Yourself

I attended a holiday party the other day. Delightful event. Chatted with a vivacious person named Melissa who I had not met before. There...
5 "Leadership" Lessons of Donald J. Trump

5 “Leadership” Lessons of Donald J. Trump

Like many people around the world I was surprised by the election of Donald Trump but I was not shocked at all. In my...
Triumph from Failure

Triumph from Failure

With all the experiences I’ve had in business and life, there is one thing I know for sure. SUCCESS SELDOM ARRIVES IN A STRAIGHT LINE You...
Setting Targets for the New Year?

Setting Targets for the New Year?

It’s that time of year when we start to take a look ahead at what we want to achieve in the coming New Year...

When We Are Happy For Others

I am happy for you. Powerful words, right? And my two favorite variations: I am so pleased for you (a bit more cautious). I am thrilled for you (yes, over...

How To HYPER-CONTEXTUALIZE

There’s context, and there’s CONTEXT. Granular HYPER-CONTEXT. Context creates expectation AND anticipation in any conversation. It invites complex inquiry. It inhibits a conversational shut-down. It hopefully normalizes...
My Other Favorite F-Words

My Other Favorite F-Words

End of year. Facebook is concocting “Favorite Moments of 2016” videos for its users. Fun. Frivolous. 2 F-words I love. The easy ones. I recently read...
Thanksgiving Gratitude

Thanksgiving Gratitude

This is a different kind of Energy Boost. I think of it as the Thanksgiving Special. It’s a milestone week for me, and I want...

Leadership…. A Few Blisters

We usually think of blisters in a negative way. They can hurt, if not looked after can cause infection, and depending where they are,...
Leadership is … Understanding Our Followers

Leadership is … Understanding Our Followers

At some point in the workshop I conduct on interpersonal communications skills using the SOCIAL STYLEs model, I invariably make the comment that with...
Leadership is... About Who We Are Leading

Leadership is… About Who We Are Leading

I’m in the midst of getting my materials ready for the Leadership course I will be teaching this coming January at the University of...

Top 7 Tips For Setting Training Room Expectations

WHEN YOU ARE DELIVERING A TRAINING SESSION, DO YOU PREPARE AND SET EXPECTATIONS IN ADVANCE? I have delivered hundreds of training sessions, and most recently...
Beyond Shock

Beyond Shock

Shock. And shock. More shock. A US president-elect who by most everyone’s moral compass engages in objectionable business practices, routinely resorts to offensive rhetoric, flaunts...
Leadership vs Management – Encourager

Leadership vs Management – Encourager!

There is a certain quote uttered by one of the US presidential candidates that keeps coming back to me. Perhaps you can guess which...
The Reward for Risking Public Embarrassment

The Reward for Risking Public Embarrassment

What if you gave a party and no one came? It’s almost worse than getting stood up for a date.  At least on a no-show...
What Do Employees Want for Holiday Gifts

What Do Employees Want for Holiday Gifts

The holiday season is upon us and while pretty much every business owner or manager is thinking about how to entice as many customers...
Why You Wanna Greet Well

Why You Wanna Greet Well

Hi. How are you? A standard greeting. We utter it daily, many times over. A great social invitation, right? Well, it ought to be....
Lead with Your Energy Touch

Lead with Your Energy Touch

I spent four days in Chicago last month, hosting a leadership program. I enjoyed my group immensely. The energy was good. That’s my language of...
How To Apologize Well

How To Apologize Well

It’s a bruising paradigm. We expect a leader to have answers. The level of your leadership pay is commensurate with the expectation that you execute...
The Zen of Getting in Sync

The Zen of Getting in Sync

Cool when science catches up with what we already know. That occurs to me as I flip through the latest article by Sue Shellenbarger, my...
Practice the Relaxation Paradox

Practice the Relaxation Paradox

I want to yell at the dental assistant. Mariana is taking an x-ray. My mouth is stretched open wide, a metal contraption wedged into...
Intentions and Expectations

Intentions and Expectations

Leadership is… making clear what are the Intentions and Expectations. A large percentage of my career has been in sales management and leadership, where I...

How to Become a Successful Professional Speaker

THE TRUTH IS, WITHOUT HAVING THE SPEAKING PLATFORM THAT I DO, I WOULD NOT BE AS SUCCESSFUL AS I AM IN THE SOCIAL MEDIA...
Practicing What We Preach

Practicing What We Preach

I’m taking a break this week from my series on leadership because I have been spending a lot of my time preparing to teach...
Is Screen Time Improving Your Relationships?

Is Screen Time Improving Your Relationships?

In our click, tweet, screen culture, it’s easy to say that we’ve become dehumanized. For many organizations, customers and people are treated like a...
Leadership’s Common Denominator

Listening – Leadership’s Common Denominator

I’m just now sitting down to write my weekly blog post. The trouble with getting busy is that it starts to impact my regular...

Coaching vs Mentoring: What’s The Difference?

Since leaving the corporate world of working with Disney, New Look, and Walmart, I have focused my last 8 years on SME’s and through...
Your Leadership Style and its Impact

Your Leadership Style and its Impact

Stress impacts everyone in one way or another.  Some people withdraw while others lash out in frustration and anxiety.  As a leader, every decision,...

[Public Speaking] Case Studies That Help Business Growth

I REMEMBER THE FIRST TIME I SPOKE IN PUBLIC AT AN EVENT AND I WAS SHAKING, MY HANDS WERE SWEATY AND IT WAS THE...

Servant Leadership is……

After I wrote my post on Situational Leadership a couple of weeks ago, one of my readers commented on it, suggesting that I take...
Directing, Coaching, Supporting & Delegating are what?

Directing, Coaching, Supporting & Delegating are what?

Situational Leadership In last week’s post I explored three theories of leadership. My focus this week — Situational Leadership, from Paul Hersey and Kenneth Blanchard,...

Take Off Your Heels! Don’t Get Caught Flat-Footed!

  Many professional women have become sick of playing politics, working hard and receiving little or unequal return for their efforts. They have “kicked off...
The Nuances of Deep Involvement

The Nuances of Deep Involvement

Perfect Labor Day gift. I spent a few days last week on the Eastern Shore of Maryland with the Leadership Team of a global...
Guiding Words

Guiding Words Anyone?

Clarity. Alignment. Intensity. Neat words, right? Microsoft realized it was time to step it up. Re-energize how it does business. So a few years back...

HOW TO

5 Crucial Blogging Mistake Newbies Should Avoid

Newbies are the bloodline to the blogging community. Without them, internet is a place of ghosts. This article focus towards the mistakes these newbies...

Just (Don’t) Do It… are Maria Sharapova’s sponsors too quick to...

Tennis superstar Sharapova has flunked a drugs test and been suspended from the sport. That's astounding in itself but the alacrity with which key...
How To Get Verified As A Speaker On Twitter

How To Get Verified On Twitter

  As an expert speaker, both event organisers and speaker bookers look at my online presence as a way of determining my online reach and...

How-To Use Instagram’s New Slideshow Feature

Did you know that Instagram users are seeing a per-follower engagement rate of 4.21%? This is 58 x HIGHER than Facebook, and 120 x...

When Alcohol Gets Away With Murder

A few things first, it is not the first time I write about alcohol (are you a professional alcoholic) and yes I am apparently...
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