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The Two Rewards of Low-Cost High-Gain Favors

The Two Rewards of Low-Cost High-Gain Favors

Could you do me a favor?  It’s a common phrase, but it’s packed with meaning. Most of us like to do favors.  But we’re often...
Business Blogging

5 Best Practices For Business Blogging

Great business blogs have been known over time to have created value for potential and current customers of a business without compromising business growth. Often...
How Soft Skills Help Executives Deliver Better Customer Services

How Soft Skills Help Executives Deliver Better Customer Services?

The changing dynamics of customer care industry has brought customer service to the focus of organisations doing business across different industry domains. It was...
How to Become a Successful Freelancer

How to Become a Successful Freelancer

Becoming a freelancer is an interesting career choice, to say the least. Many people find freelance work to be appealing and uplifting as they...
How To Get Verified As A Speaker On Twitter

How To Get Verified On Twitter

  As an expert speaker, both event organisers and speaker bookers look at my online presence as a way of determining my online reach and...
Interpersonal Communications: It’s Not What You Say, It’s How You Say It

Interpersonal Communications: It’s Not What You Say, It’s How You Say...

 “Fluency in non-verbal communication can be as powerful a tool as masterful negotiating techniques or expert salesmanship” – Joe Navarro Have you ever experienced a...
Why Smart Goals Don’t Work and What to Do Instead

Why Smart Goals Don’t Work and What to Do Instead

Do you remember SMART goals?  I was introduced to the concept early in my career.  Smart goals are specific, measurable, agreed upon, realistic, and...
How to Give a Great Speech

Little Moments, or How to Give a Great Speech

I was supposed to give a presentation at the GuruFocus conference in Omaha, a day before Berkshire Hathaway annual meeting. I was more nervous...
The Small Business Guide to Google Analytics

The Small Business Guide to Google Analytics

When I run a PPC campaign, or do marketing around a specific webinar/event, Google Analytics is my “measuring” tool of choice. Google Analytics is one...
Your Job is Like Cake

Your Job is Like Cake

Do you like cake? I love cake.  Give me a piece of cake, and I’m happy. A good job is kind of like cake.  One piece...
The Difference between Public and Professional Speaking

The Difference between Public and Professional Speaking

  I was petrified. My hands were sweating, my mouth was dry and I couldn’t stop moving my feet. I had a piece of paper...
Quick Fixes for Resume Don’ts

Quick Fixes for Resume Don’ts

I don’t know about you but when I try something for the first time and get it wrong, I need someone to point out...
The Three “Apologies” That Makes Things Worse

The Three “Apologies” That Makes Things Worse

Sorry.  Not sorry.  We’re all familiar with the non-apology, people who toss off “I’m sorry” without meaning it or understanding how their actions affect...
5 Tips to Hook Your Reader with a Persuasive LinkedIn Summary Section

5 Tips to Hook Your Reader with a Persuasive LinkedIn Summary...

Did you know that after the headline section LinkedIn is the second most widely-read section on your profile? Furthermore, studies show readers spend more...
Communicating with Power

Interpersonal Skills: Communicating with Power

This is the third post in a series focusing on the interpersonal skill of communications In the initial post I discussed how communication is the...
How To Use Webinars Effectively To Generate 1,000s Of Leads

How To Use Webinars Effectively To Generate 1,000s Of Leads

SINCE LEAVING THE CORPORATE WORLD IN 2008, A LOT HAS CHANGED FOR ME. I have delivered 227 webinars, and generated 1000’s of leads that have...
13 Ways to Market YOU and Your Business

13 Ways to Market YOU and Your Business

That personal branding ‘stuff’ is for the big wigs of business, celebs or sports stars, right?! Not anymore.  :) :( GULP!  I know.  It can be...
Web Design And SEO - Why You Should Think Of Both

Web Design And SEO – Why You Should Think Of Both

Establishing your online presence is about much more than just registering a domain and making a full list of products and services your company...
A Lucky Story about Yes and No

A Lucky Story about Yes and No

Years ago, I worked for a company that was a local affiliate of a very big multinational. At different stages of my career at that...
How to Surprise your Loved Ones with Personalized Photo Cakes

How to Surprise your Loved Ones with Personalized Photo Cakes?

 All occasions are extremely special days for everyone and they are delighted to have these golden days in their lives. Everyone happily invite their...
7 Tips For Repurposing Photos For Effective Brand Awareness

7 Tips For Repurposing Photos For Effective Brand Awareness

  Over 90% of marketers say they use visuals in more than 50% of their articles. If that’s true why do we get so many images...
Getting Rid of Dry Mouth With These Simple Tips

Getting Rid of Dry Mouth With These Simple Tips

What is dry mouth? Dry mouth, which is known as xerostomia in medical, happens when your salivary glands do not produce as much saliva as...
List of 4 Essentials that Make a Great Party

List of 4 Essentials that Make a Great Party

Imagine attending a party where you are crammed up against the wall and an old haggard breathing down your neck. Or when you have...
Making waves in the beauty industry: 3 profitable and innovative new treatments for 2017

Making waves in the beauty industry: 3 profitable and innovative new...

Cosmetic surgery is a booming industry all around the world, but times are getting harder for new clinics as competition increases around the UK. This...

Why being a mentor might just change your life

This past year, I noticed that my weekly posts on LinkedIn had acquired a regular new reader and follower – Victor Colorado. How did I...
How to Spread Your Business with More Significance

How to Spread Your Business with More Significance

While starting a business everyone does a lot of research. People often take consultation of their experienced colleagues or even hire business professionals for...

Matt Damon shows us how to give a sh*t and still...

Several months ago I wrote a lighthearted piece about how social media could have been a contributory factor in the Kim Kardashian jewellery heist...
Home Office Essentials

Home Office Essentials

Anyone who works from home knows that the environment can significantly impact productivity. It’s true that some people say they don’t mind clutter in...
No One Needs to Know How Awful They Are

No One Needs to Know How Awful They Are

Have you ever worked for a terrible communicator? Perhaps you have a family member who routinely criticizes everyone. There’s nothing like the dysfunctions of others to...
Chandelier Swinging and my FREE Webinar this week

Chandelier Swinging and my FREE Webinar this week

I’m sure there’ve been plenty of people who’ve swung from a chandelier (actually or metaphorically) to get noticed.  It sounds like a lot of...
7 inbound call center services every business should look to use

7 inbound call center services every business should look to use

Serving inbound customer calls is an important mission for every business entity. These call centers play a major role in increasing the customer base...
The Biggest Resume Killer? Ignoring Lessons from News Writing

The Biggest Resume Killer? Ignoring Lessons from News Writing

Journalists refer to the “lead” as the first few sentences that quickly tell the reader what the story is about.  The phrase “never bury...
Why Adjectives are Eroding the Truth

Why Adjectives are Eroding the Truth

I don’t yell as much as my mother.  I consider that an accomplishment. Unfortunately, my kids never knew my mother, so they have no...
What Recruiters Need Answered on LinkedIn

What Recruiters Need Answered on LinkedIn

It’s been said before. Recruiters and decision makers are leveraging social media, particularly LinkedIn, when searching and vetting candidates. At the end of the day...
Gratitude is a Gateway Drug

Gratitude is a Gateway Drug

When was the last time you felt sorry for your self?  How about annoyed? Think about the last time you felt low, for whatever reason. ...
How to join the young scientists taking over the startup world

How to join the young scientists taking over the startup world

All manner of university graduates, whether they studied English literature or financial law, are turning their backs on traditional career paths in favour of...
Challenges to Small Businesses Financial Development in UK

Challenges to Small Businesses Financial Development in UK

Being an Entrepreneur is not just investing money and feeling like a boss rather it is a proper understanding with managing a whole business,...
What Are The Copyright Rules On Using Images Online

What Are The Copyright Rules On Using Images Online?

  I'll never forget the time I was on holiday on the Almafi coast for my birthday in 2009 and I received a call from...
If You’re Unhappy, Quit Before You Get Fired

If You’re Unhappy, Quit Before You Get Fired

Do people with a bad attitude get you down?  Of course they do.  Humans respond to each other’s feelings on conscious and unconscious ways....
6 Benefits Of Digital Marketing That Help Your Business To Grow Faster

6 Benefits Of Digital Marketing That Help Your Business To Grow...

Every business in this world is getting online. They are trying to do the best to keep their business up, which can be said...
10 Free And Easy-To-Use Image Design Tools

10 Free And Easy-To-Use Image Design Tools

Did you know that 37% of marketers said that visual marketing was the second most important form of content for their business? It is no...
What To Do When Your Wordpress Site Gets De-Indexed From Google

What To Do When Your WordPress Site Gets De-Indexed From Google

In the world of web, you are completely dependent on the search engines for your site’s search rankings and you cannot do anything about...
Some Gift Options for Your Upcoming Get Together Sessions

Some Gift Options for Your Upcoming Get Together Sessions

Gifts are very essential for a congenial life. There are numerous occasions which requires greeting with gifts and you must not forget these events....
Search Engines

Are Social Networks Search Engines? #SMO #SEO

Did you know that 37% of all consumers say they use Social Media to find out about products/services? The big question: Are social networks search...
Self-actualization

Do You Want a Paycheck or Self-actualization?

People will work for money. But if you want your team to actually care, it takes more than cash. Whenever I write emotional engagement, I...
Dive in the Sky or swim with the Sharks — 7 Reasons to Do It

Dive in the Sky or Swim with the Sharks — 7 Reasons to...

A friend of mine, who has always wanted to jump out of an airplane, recently started taking skydiving lessons. She’s done two jumps already....
Five Crucial Traits of A Forward-Looking BPO Firm

Five Crucial Traits of A Forward-Looking BPO Firm

Being a forward-looking business firm means that it favors innovation and development.  As it comes to BPO industry, forward-looking companies need to ensure that...
Employee-Friendly Work Culture Is The Key To Success In Call Center Industry

Employee-Friendly Work Culture Is The Key To Success In Call Center...

Lots of call centers nowadays are totally focused upon how to perform various tasks in a competent as well as cost-effective manner.  These call...
Marketing Influencer

Top 100 Marketing Influencer

Did you know that only a mere 5% of your Twitter audience is estimated to see your posts? As an online influencer, I do get...
Opening a shop on a budget: 5 tips for staying on track

Opening a shop on a budget: 5 tips for staying on...

Whatever your passion, be it fashion, books or coffee, your dream is to share it with the world by opening your own shop. Not only...

Why ‘Gut Feel is better than ‘Big Data’

Well according to the Netflix CEO, Reed Hastings, it is: "We start with the data but the final call is always gut. It’s informed...

Will Google Penalise You For Duplicating Content? Exclusive Expert Interview

WILL GOOGLE PENALISE YOU FOR DUPLICATING CONTENT? I was asked this question in my private members group earlier this week, and as a business marketing...
Change Begins With a Leadership Decision

Change Begins With a Leadership Decision

Every change begins with a leadership decision. Making the decision to institute change is not always easy. Change can be precipitated by economics, market...
How to Improve Retention in 10 Minutes

How to Improve Retention in 10 Minutes

We all know turnover is costly.  But the costs extend far beyond having to rehire. When you factor in leadership time, loss of momentum,...
How to Reduce Your Words and Increase Your Impact

How to Reduce Your Words and Increase Your Impact

Have you ever experienced death by PowerPoint?  How about your boss asking you to read the endless business plan? We’ve all been there.  A well-intentioned...
How To Use Facebook Live For Your Business

How To Use Facebook Live For Your Business

Did you know that people will spend 3x longer watching a video which is LIVE compared to a video which is no longer live? At...
A Few Tips for Young Entrepreneurs

A Few Tips for Young Entrepreneurs

In the game of business, you either win or you live to see your brand die a harrowing, untimely death. As an up-and-coming business...

How-To Use Instagram’s New Slideshow Feature

Did you know that Instagram users are seeing a per-follower engagement rate of 4.21%? This is 58 x HIGHER than Facebook, and 120 x...
Beauty is in our differences

Beauty is in our differences, not in trends, money or race

This blog has been written by my friend, Csaba Toth for this year’s International Women’s Day #IWD celebration.  Csaba is an intercultural expert.  You...
5 Tips For Selling Products on Instagram

5 Tips For Selling Products on Instagram

Nowadays you do not just rely on your website for online product selling, but you also have to use the latest means of promotions...
How Does Self-confidence Drive Success?

How Does Self-confidence Drive Success?

  Last year I completed a blog series on Soft Skills development. The series generated a lot of attention and over the past several months...
These Are a Few of My Favorite Things . . . on LinkedIn

These Are a Few of My Favorite Things . . ....

On the networking and job searching front, what used to transpire via rolodexes and phone calls from initial outreach to first-step networking to reconnecting...
Build Customer Loyalty The Astute Way

Efficient Customer Support: Build Customer Loyalty The Astute Way

With numerous brands hitting the shores, many of the existing brands are finding it exceedingly difficult to retain their customers. Most of these brands...
Jobseeker’s Guide to the Job Search After 50

Jobseeker’s Guide to the Job Search After 50

One of the biggest mistakes jobseekers over 50 make is thinking the job search process hasn’t changed much. It has.   On the other hand, some...
Strategic Advantages of Using IVR System in Inbound Call Centers

Strategic Advantages of Using IVR System in Inbound Call Centers

The usage of IVR (Interactive Voice Response) system is not new to inbound customer service industry. Several call centers have already embraced this technology...
The Biggest Social Media Giveaway in 2017

The Biggest Social Media Giveaway in 2017

To celebrate the birth of my beautiful baby girl; Dixie Knight on Saturday the 18th February at 5:18am, I wanted to give something back...
Claim Your Slivers of Space

The Circle and Foundation of Success

Behind every successful person, there are many lessons learned... and for every lesson learned, there is a lot of trying, falling, getting up, and...
7 Killer Tactics On How To Promote Your Brand Offline

7 Killer Tactics On How To Promote Your Brand Offline

Online marketing is the focus of almost every professional company, because it is easy to track and measure. It's also often more cost-effective than...
21 Effective and Useful Content Marketing Tips

21 Effective and Useful Content Marketing Tips

  Whilst content marketing costs 62% less than outbound marketing, it generates more than three times as many leads. What innovative and useful content marketing...
How to Determine your Business Value

How to Determine your Business Value?

To have the knowledge of your business value is very important to keep it updated with the new trends in the market. It tells...

HOW TO

How Nutella Pancakes Helped Me Understand That Data Doesn’t Matter

How Nutella Pancakes Helped Me Understand That Data Doesn’t Matter

I was reminded of a great secret yesterday. It came twice, both times unexpectedly. It started while I was making chocolate batter pancakes covered with Nutella...
Jobseeker’s Guide to the Job Search After 50

Jobseeker’s Guide to the Job Search After 50

One of the biggest mistakes jobseekers over 50 make is thinking the job search process hasn’t changed much. It has.   On the other hand, some...
The Zen of Getting in Sync

The Zen of Getting in Sync

Cool when science catches up with what we already know. That occurs to me as I flip through the latest article by Sue Shellenbarger, my...

Diversity In The Work Place:  Does It Help or Hurt Business?...

There’s no question that diversity in the workplace is a noble goal.  There is a lot to be said in favor of it.  Yet,...

How to Get out of SAME OLD SAME OLD

The pressure is brutal. To know, to have answers, to offer fresh ideas. Chances are, you have been hired for your job because you will...