Friday, November 24, 2017
Authors Posts by John Whitehead

John Whitehead

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John Whitehead, MA, CEC, coaches individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence and resiliency.
Are Soft Skills Learned or Inborn

Are Soft Skills Learned or Inborn?

Several years ago I wrote a series on Soft Skills and their development – this is an updated repost of the third post in...
Learning

Winning and [Losing] Learning!

This is my 155th blog post. I was going to celebrate my 150th and write about that, but somehow it slipped by me. It’s...
Do it – Step out of Your Comfort Zone

Do it – Step out of Your Comfort Zone!

I did something this week that made me step right out of my comfort zone. I presented a live webinar. The idea of doing webinars...
What Are These Thingsvideo

So, What Are These Things Called “Soft Skills”?

So, What Are These Things Called “Soft Skills”? Soft Skills’ is a catch-all term referring to various behaviors that help people work and socialize well...
De-bugging the Soft Skill of Problem-Solving

De-bugging the Soft Skill of Problem-Solving

Was Problem-Solving on your list of soft skills? I can’t say that it was originally on mine. Why is that? I think that we...
When Beanbag Chairs and Foosball Tables Aren’t Enough

Hi-Tech: When Beanbag Chairs and Foosball Tables Aren’t Enough

I read a great post a week or so ago titled “Adaptability: The Key Leadership Trait in the Digital Transformation” by Daniel Newman. Reading...
Fighting What You Control and What You Don’t Control

Fighting What You Control and What You Don’t Control

Over the past few weeks, in a significant number of discussions with a variety of people, the concept of “What do you control and...
Why Teambuilding is an Important Soft Skill in Hi-Tech

Why Teambuilding is an Important Soft Skill in Hi-Tech

Talent wins games, but teamwork and intelligence win championships. - Michael Jordan   John Adair defined “team” as “a group in which the individuals share a...
Is Professionalism a Soft Skill

Is Professionalism a Soft Skill? A Hi-Tech Perspective

"Soft Skills, or the ability to manage soft issues, is a challenge for modern leaders to master" - Aly Moreno As I wrote last week,...
Research into the Social (Soft) Skills of Hi-Tech Workers

Research into the Social (Soft) Skills of Hi-Tech Workers

Over the past few months I have been shifting my attention to the Hi-Tech industry. I have this sense that there is a need...
Hi-Tech Hiring

Hi-Tech Hiring: Where do Soft Skills Fit?

Last week I wrote about how the Hi-Tech industry is feeling the pinch from workers lacking basic soft skills. A recent article published in...
video

Video Case Study:  David – Blogging to Success

   David had been a coach for just over three years when we first connected, and like many coaches, his practice was experiencing many ups...
video

Video Case Study: Terryl – A Shift In Behaviour Creates Leadership.

Terryl is a senior leader for a rural utilities co-op.  He has 19 direct reports made up of managers, journeyman linemen, mechanics and engineers....
video

Video Case Study: Teri – Respect | Sales | Confidence

When I first began working with Teri she was a sales representative in the security industry. One of her challenges was with assertiveness: “I...
Seeing the Other Side – Influence and Persuation

Seeing the Other Side – Influence and Persuation

In a recent coaching conversation, a client mentioned that he always feels like he is second guessing his actions. He wondered why he was...
Interpersonal Communications: It’s Not What You Say, It’s How You Say It

Interpersonal Communications: It’s Not What You Say, It’s How You Say...

 “Fluency in non-verbal communication can be as powerful a tool as masterful negotiating techniques or expert salesmanship” – Joe Navarro Have you ever experienced a...
Communicating with Power

Interpersonal Skills: Communicating with Power

This is the third post in a series focusing on the interpersonal skill of communications In the initial post I discussed how communication is the...
The Coaching Profession – A Responsibility to be Professional

The Coaching Profession – A Responsibility to be Professional

The world of coaching is constantly changing and growing. Although there is still some confusion out there about what coaching is really all about,...
Change Begins With a Leadership Decision

Change Begins With a Leadership Decision

Every change begins with a leadership decision. Making the decision to institute change is not always easy. Change can be precipitated by economics, market...
change

Are You Prepared for Change

Change is constant and occurs whether we like it or not. Understanding its components on a personal level can help us translate that understanding...
How Does Self-confidence Drive Success?

How Does Self-confidence Drive Success?

  Last year I completed a blog series on Soft Skills development. The series generated a lot of attention and over the past several months...
Creating Space for Change: A little bit goes a long way

Creating Space for Change: A little bit goes a long way

The difference between the best and the worst, between success and failure, between mediocrity and excellence, is often very small — witness how tight...
Leaders Build Leaders

Leaders Build Leaders

Leadership is... Building Leaders Over the past couple of years I have been writing a series of blogs on what it means to be a...
Do We Need Followers To Be a Leader?

Do We Need Followers To Be a Leader?

Do we need followers to be a leader? How do we position ourselves as a leader in any given context? Over the past couple of...
So What Stops Them From Succeeding

So What Stops Them From Succeeding?

Neville Guant wrote a comment to my last blog post asking the question, “...all your readers and mine ... know it already. So what...
What is your niche

What is your niche?

One of the advantages of being an independent coach is that I get to connect with other coaches around the world, usually using either...
The Leader as Coach

The Leader as Coach

This week, as was the case last week, my post is triggered by a comment from one of the students in the class I...
What’s That Knocking at the Door?

What’s That Knocking at the Door?

When I started writing this blog in 2014, my initial intent was to write about my journey as I started my own business as...
Networking – Growing Your Business in 2017 and Beyond

Networking – Growing Your Business in 2017 and Beyond

Vince Lombardi, the well known and loved US football coach, is known, among other things, for his famous speech, “What It Takes to Be...
Leadership is a Continuous Journey

Leadership is a Continuous Journey

Leadership is a continuous journey — we should never stop learning. One of the most effective ways of learning and growing, according to Kouzes...
Setting Targets for the New Year?

Setting Targets for the New Year?

It’s that time of year when we start to take a look ahead at what we want to achieve in the coming New Year...

Leadership…. A Few Blisters

We usually think of blisters in a negative way. They can hurt, if not looked after can cause infection, and depending where they are,...
Leadership is … Understanding Our Followers

Leadership is … Understanding Our Followers

At some point in the workshop I conduct on interpersonal communications skills using the SOCIAL STYLEs model, I invariably make the comment that with...
Leadership is... About Who We Are Leading

Leadership is… About Who We Are Leading

I’m in the midst of getting my materials ready for the Leadership course I will be teaching this coming January at the University of...
Leadership vs Management – Encourager

Leadership vs Management – Encourager!

There is a certain quote uttered by one of the US presidential candidates that keeps coming back to me. Perhaps you can guess which...
Intentions and Expectations

Intentions and Expectations

Leadership is… making clear what are the Intentions and Expectations. A large percentage of my career has been in sales management and leadership, where I...
Practicing What We Preach

Practicing What We Preach

I’m taking a break this week from my series on leadership because I have been spending a lot of my time preparing to teach...
Leadership’s Common Denominator

Listening – Leadership’s Common Denominator

I’m just now sitting down to write my weekly blog post. The trouble with getting busy is that it starts to impact my regular...
Your Leadership Style and its Impact

Your Leadership Style and its Impact

Stress impacts everyone in one way or another.  Some people withdraw while others lash out in frustration and anxiety.  As a leader, every decision,...

Servant Leadership is……

After I wrote my post on Situational Leadership a couple of weeks ago, one of my readers commented on it, suggesting that I take...
Directing, Coaching, Supporting & Delegating are what?

Directing, Coaching, Supporting & Delegating are what?

Situational Leadership In last week’s post I explored three theories of leadership. My focus this week — Situational Leadership, from Paul Hersey and Kenneth Blanchard,...
Leadership is… Three Theories of Leadership

Leadership is… Three Theories of Leadership

As you read the literature on leadership, you soon realize that there are many theories on leadership’s defining characteristics and its practices. The following...
Influence

Is Influence The Soul of Leadership?

As long as there have been leaders, there have been those who tried to determine how and why they were successful. Although I don’t...
Reflecting on Self-Awareness

Leadership is…Reflecting on Self-Awareness

  Kouzes and Posner stated in their book, The Leadership Challenge (Jossey Bass, 2012), that “Engineers have computers; painters, canvas; musicians, instruments. Leaders have only...
What Got You Here Won’t Get You There

What Got You Here Won’t Get You There by Marshall Goldsmith

The work of author and business coach Marshall Goldsmith, in particular his book, What Got You Here Won’t Get You There (2007), were key...
A Milestone - #100!

A Milestone – #100!

Webster defines a milestone as “An important point in the progress or development of something; a very important event or advance.” This post is...
The True Definition of Teamwork

The True Definition of Teamwork

Last week I attended the 17th International Handbell Symposium in Vancouver. This was a week-long event with about 750 handbell ringers from around the...
Two Ears and One Mouth.

Two Ears and One Mouth.

While meeting with a new client the other day I noticed that I was listening to a “dump”. This is not that unusual in...
Leadership is... Building Leaders

Leadership is… Building Leaders

In November 2014 I wrote blogs on leadership and followership. I asked the question, what are leaders without followers? As I re-read both posts...
TREASURE EVERY MOMENT

TREASURE EVERY MOMENT

To realize the value of one year: Ask a student who failed his final exam. To realize the value of one month: Ask a mother who has...
What is “Leadership” to you

What is “Leadership” to you?

This is a question that I will ask students when I start teaching the Leadership in Complex Environments course at UBC Okanagan this coming...
The BIG Three Coaching Topics

The BIG Three Coaching Topics

Over the past almost two years of coaching, I have identified three specific areas that have arisen from working with my clients. Three coaching...
Believe in yourself

Believe in yourself

I just bought Kouzes’ & Posner’s latest book, Learning Leadership (Wiley). I have written in this space previously that they, along with other leadership...
Our actions are a reflection of who we are

Our actions are a reflection of who we are.

Over the past week, two clients have asked me why people act the way they do and why some people are jerks. This was,...
How Do We Become Self-Aware

How Do We Become Self-Aware?

Last week I wrote about the Ability to Learn in the context of Soft Skills. My comments about self-awareness solicited a response from one...
What do you Control

What do you Control?

I’m sitting in the waiting room at the car dealership while my vehicle is being serviced. It’s going to be a few hours and...

Building Trust

As I completed my series on Soft Skills, a commenter asked me about the place of Trust, since I had not listed it as...

Soft Skills – Conclusion

Over the past twenty three weeks I have written a series of posts on Soft Skills: their development, the competencies they represents and the...

The Soft Skill Art of the Critique

My last three posts have focused on the ability to learn — an incredibly important soft skill, perhaps even more so than self-awareness, since...

Criticism and the Ability to Learn

 My guess is that not many people like to be criticized. Those who do have most likely learned that listening to criticism is a...

The Ability to Learn

Last week I wrote about the Ability to Learn in the context of Soft Skills. My comments about self-awareness solicited a response from one...

Soft Skills – Ability to Learn

I am a strong believer in continuous learning. If you have been following this blog for some time you will know that I am...

How to Build Self-Confidence: a Soft Skill Work in Progress

    Self-confidence, like all Soft Skills can be improved. In fact, a few very simple tactics can help you quickly build your self-confidence. As you...

How can Self-confidence drive success?

In this, the seventeenth in my series of posts exploring soft skills, I want to focus on Self-confidence. How does Self-confidence drive success?  One...

How Flexible Are You? The Soft Skill of Adaptability. Part II

This is Part Two of last week’s blog on Adaptability and Flexibility. As I stated last week, these are two skills are coming to...

How Flexible Are You? The Soft Skill of Adaptability.

I read somewhere recently that Soft Skills have become today’s Hard Skills. This is something to think about as we move further into the...

Is Being Self-Centered That Bad: Caring for Others vs Caring for...

 Has there been a shift in our thinking around caring for others vs. caring for ourselves? I ask this because of the current focus...

Keep Calm and… Attitude and Work Ethic

“Weakness of attitude becomes weakness of character.” - Albert Einstein You’ve most likely heard the phrase, “Hire for attitude; you can always train and test...

The Power of Flow: A Personal Management Soft Skill

Have you ever had those moments when you are involved in an activity and time just seems to have flown by? Maybe it was...

HOW TO

Wat Failure Really Means For Your Success And Purpose In Life

There's a lot of information on the web today written by well meaning teachers which implies that failure is something bad but you just...

The Power of STOP/CONTINUE/START

I am at Wisdom 2.0 in San Francisco, hanging out with wisdom seekers from around the world. 3000 of them. That’s a wealth of...
My Biggest Fear In Business? Losing My Network

My Biggest Fear In Business? Losing My Network

Most people associate fear in business with losing a job and becoming unemployed. That is a reasonable thing to worry over.  It has never...
Venting Doesn’t Release Negativity; It Rehearses It

Venting Doesn’t Release Negativity; It Rehearses It

It starts with the speeches. You know the little speech you rehearse in your head, getting ready for the big moment when you finally...
How to connect with your Mobile Market and sell more stuff

How to connect with your Mobile Market and sell more stuff

Which one of the pictures, above, does your website resemble? If it’s the first or second, you could be losing a ton of money...